Meetings are an important part of every business. From long, in-depth planning sessions to quick pre-shift team meetings, it’s important your staff members are engaged in the topic at hand. This applies to your employees whose primary language...
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Learning a New Language for Business
Did you know that learning a new language is among the top 10 most common new year's resolutions? As you’re probably already aware, maybe even from personal experience, only about 8% of people follow through on their resolutions. It may be tough to...
How English Can Help Unite a Multilingual Workforce
Companies that employ a multilingual workforce face a unique challenge when it comes to workplace communications. While English may be the common language in business, that doesn't mean everyone is equally proficient. This can lead to...
The Impact of Language Barriers on Customer Service
When it comes to customer service, language barriers can be some of the biggest obstacles businesses face. Miscommunication can lead to frustration on both sides, often resulting in customers not getting the help they need. Over 7,000 different...
How to Improve Teamwork with ESL Employees
Improving teamwork starts with good communication, and that's hard to accomplish if there are language barriers. Imagine being one of your employees with limited English and being bombarded on a daily basis with slang such as: “let’s get something...
5 Reasons Over-the-Phone Interpretation is Necessary for Healthcare Providers
Understanding, and being understood, is crucial to feeling safe in serious situations. For those who are unfamiliar with the languages spoken by healthcare providers, this is not always a given. Over-the-phone interpretation is critical in...
The Ways Language Training Improves Employee Performance
In the global marketplace today, attaining top employee performance is based on employees being able to communicate effectively and clearly to help achieve overall corporate goals. In order for businesses to excel there is now an increased demand...
What Are Your Language Strategy Goals?
Whether you’re a global merchandiser competing for business around the world or a local business with employees from different cultural backgrounds, the goals of your language strategy should follow a common theme. A language strategy is what you...
Maintaining Communication with Management Throughout Online Learning Courses
With the presence of online learning courses in a variety of industries comes the need for instructors to adapt to a wide variety of company cultures. A comfortable level of understanding of a company’s culture takes time, and a considerable amount...