When it comes to customer service, language barriers can be some of the biggest obstacles businesses face. Miscommunication can lead to frustration on both sides, often resulting in customers not getting the help they need. Over 7,000 different...
Once you’ve decided that your company is ready to implement a corporate language learning program, it’s time to hammer out the details. Follow this guide to set the foundation for a successful language program that closes the communication gap,...
A language learning program can be a great way to improve communication within your business and make your employees more productive. But before you jump in and start investing time and money into a language program, there are a few things you...
The new digital age of technology has paved the way for a more globalized world where multilingual tools are becoming more important in everyday life. One of the most in-demand tools and perhaps the most important function for any business these...
In order for any company to compete in a domestic or global market, it must have the right tools and qualities. Generally, this includes a great leadership team, strong finances, and a clear marketing strategy. But the key to ensuring the company...
Companies often have an idea of the return on investment they expect to receive when investing in online English courses. However, one by-product that is often overlooked is the potential to discover existing talent that may not otherwise have...
In my previous blog post, Maintaining Communication with Management throughout Online Learning Courses, I suggested instructors taking into consideration the frequency of their communication, balance of positive to negative feedback, and the weight...
Whether you’re a global merchandiser competing for business around the world or a local business with employees from different cultural backgrounds, the goals of your language strategy should follow a common theme. A language strategy is what you...
With the holidays right around the corner, it’s time to start thinking about how you’ll celebrate with your employees. Traditional ways to spread cheer may unintentionally exclude some employees. In today’s multicultural workplace, it may be time...