Online Language Classes: How to Create a Supportive Learning Environment

Online language classes can be tough for employees, especially if they face language barriers and are new to virtual learning. Providing the right support is crucial to ensure a smooth and effective learning experience. Here are some best practices to help your employees succeed in an online learning environment.

1. Schedule a Virtual Site Visit

Before your online language classes commence, it’s essential to organize a virtual site visit with your language solutions provider. This visit should include your designated company training coordinator, class instructor, and the provider’s language training coordinator. The purpose of this meeting is to:

• Familiarize all parties with the virtual classroom environment.
• Address any technical concerns and ensure all necessary equipment is functioning correctly.
• Establish clear communication channels between the instructor, coordinator, and students.

A well-planned virtual site visit sets the foundation for a smooth and effective learning experience, ensuring everyone is prepared and aligned from the start.

2. Conduct Comprehensive Needs Assessments

A thorough needs assessment before the start of your online language classes helps tailor the learning experience to meet the specific needs of your employees. This assessment should cover:

• The language proficiency of the learners.
• The preferred learning styles and any previous experience with online learning platforms.
• Specific language goals and any areas of difficulty.

Understanding these factors allows the instructor to design the course effectively, ensuring all students are comfortable and ready to engage, and allows for placement in the right class level.

3. Emphasize Technology Training

Assuming that all students are comfortable with the required technology can lead to unnecessary complications. To avoid this, include a technology orientation session that covers:

• How to use the online platform (e.g., Teams, Zoom, Google Meet).
• Features such as chat boxes, break-out sessions, raising hands, camera use, and muting/unmuting.
• Basic troubleshooting steps for common technical issues.

Having this support can significantly reduce anxiety and disruptions, allowing the instructor to focus on teaching.

4. Provide an On-Site Proctor for Technical Support

To recreate an in-person teaching environment, it is vital to have an on-site proctor available during each class. The role of the proctor is not to teach, but to provide technical support. This includes:

• Assisting with logging in and navigating the online platform.
• Troubleshooting any technical issues that arise during the class.
• Helping students with any technical difficulties related to the use of learning tools.

Having this support can significantly reduce anxiety and disruptions, allowing the instructor to focus on teaching.

5. Monitor Class Progress and Attendance

Maintaining regular communication about class progress and attendance is crucial for monitoring the effectiveness of your online language classes. Implement the following practices:

• Scheduled progress reports should be provided to track student performance and engagement.
• Attendance reviews to identify any patterns of absenteeism or punctuality issues.
• Feedback sessions with the instructor or language training provider to discuss any challenges and make necessary adjustments.

These practices ensure that any issues are addressed promptly, and students receive the support they need to succeed.

Optimize Your Online Language Classes ROI with Workplace Languages

At Workplace Languages, we recognize the unique challenges of online language training and are dedicated to helping your employees succeed. Our comprehensive approach—including virtual site visits, needs assessments, and regular attendance and progress reports—ensures that you’ll see a return on investment as your team develops their language skills confidently and collaboratively.

Invest in your workforce with Workplace Languages and experience the benefits of enhanced communication and a more cohesive team. Explore our services today and let us help your business thrive in a competitive market