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Maintaining Communication with Management Throughout Online Learning Courses
With the presence of online learning courses in a variety of industries comes the need for instructors to adapt to a wide variety of company cultures. A comfortable level of understanding of a company’s culture takes time, and a considerable amount...
Workplace English for Language Skills beyond Work
Onsite and online ESL classes help teach your non-English speaking employees critical language skills. Having ESL courses customized for your business offers many advantages that increase employee engagement. Employees don’t have to find...
Improving Communication with LEP Employees
With foreign-born employees making up nearly 17% of the workforce – and up to nearly 25% in service industries – chances are good that you have some LEP (Limited English Proficiency) employees on your staff. Communication barriers exist, and it’s...
Scheduling Strategies for a Happier Team
Creating a staff schedule that ensures the work you need done is covered and your employees are all happy can sometimes feel like an impossible task. Most any manager in the service industry will tell you that scheduling is one of the biggest...
English Training for Latino Restaurant Employees
In the restaurant business, communication is paramount. When messages get lost because of language barriers, there is often a direct impact on guest service. English training for Latino restaurant employees can make the difference between...
Simple Spanish Phrases to Use with Your Employees
I often get questions from clients about how to effectively engage Spanish speaking employees. Sometimes those with limited English proficiency get left behind in fully understanding workplace directives, safety instructions, or training methods....