Business is global. Business is about people. Do your high-potential employees communicate effectively and confidently enough with colleagues and customers in this highly-competitive, globalized marketplace? Are they poised to lead your organization to greater success? Here are 6 keys to ensure a successful language program either onsite or online.
- Purpose: Identify the purpose for the training. What are the expectations for the class?
- Provide Input: Prior to any course, Workplace Languages sends each participant and their managers a questionnaire / needs assessment to help us understand the language needs of the company. This also helps us to create specific learning objectives for each course. The more specific participants and managers can be, the better.
- Be Prepared: If a language course is taught online, will each student have access to their own device for online lessons (tablets, PCs or smart phones)? Typically, with our online English and Spanish courses, we take a session prior to the first class to have a “technology walkthrough” to make sure everyone is comfortable.
- Be Supportive: Understand that the language training provider needs company buy-in. The managers and/or supervisors of the participants have to be supportive of what the students are learning. Taking 5 to 10 minutes during the day to practice what’s being taught makes a big difference.
- ROI: Know how Return on Investment / progress is measured. What does the language provider do to demonstrate learning? Progress reports, short videos of the participant using the language and class summaries are great ways to show the client how students are succeeding.
- Other Factors: Other keys to a successful language program include: good attendance by each student, being on time with technology ready, and participation.
Set Yourself Up for a Successful Language Program
For more information or if you have any questions, please reach out to Classes@WorkplaceLanguages.com or call toll free at (866) 575-0560.
